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Privacy Policy

Introduction

Novion Media, LLC respects your privacy and is committed to protecting it through this Privacy Policy.

Data Collection

We collect information you provide directly to us, such as when you book a service, contact us, or otherwise interact with our services.

Use of Data

Your data is primarily used to provide and improve our services, for billing, for identification and authentication, and for general research and aggregate reporting.

Website, Chat, and Embedded Services

We use Cloudflare Web Analytics to understand overall website traffic, referral sources, popular pages and page performance. This analytics service does not use cookies or browser storage to identify visitors. We do not send names, contact details, property addresses or order information to analytics. Our hosting provider may also process technical request logs to deliver and protect the site.

Our messaging service loads when you choose to open chat. It may use cookies or browser storage to support your conversation. Information you submit through chat or our contact form is used to respond to your inquiry.

Embedded videos, media galleries, and our ordering portal are provided by third-party services. Their own privacy practices apply when you use them.

Security

We take reasonable steps to protect personally identifiable information from loss, misuse, and unauthorized access.

Third Parties

We do not share your information with third parties, except as necessary to fulfill your request or to supply our services.

Changes to Privacy Policy

We may change our Privacy Policy from time to time. Any changes will be updated on this page.